







| Feature Category | PeakConnector Ultimate | Thryv |
|---|---|---|
| CORE CRM & CONTACTS | ||
| Contact Management | ✓ Unlimited Contacts | ✓ Unlimited Contacts |
| Deal Pipeline Management | ✓ Customizable Pipelines | ✓ Basic Pipelines |
| Custom Properties | ✓ Unlimited Fields | ✓ Limited Fields |
| Contact Scoring | ✓ AI-Powered Scoring | ✓ Manual Scoring |
| Duplicate Management | ✓ Auto-Merge | ✓ Manual Review |
| COMMUNICATION & MESSAGING | ||
| 2-Way SMS Messaging | ✓ Unlimited Messages | ✓ Pay Per Message |
| Email Marketing | ✓ Unlimited Emails | ✓ Limited Sends |
| WhatsApp Integration | ✓ Full Integration | ✗ Not Available |
| Facebook Messenger | ✓ Automated Responses | ✓ Manual Only |
| Instagram Messaging | ✓ Direct Integration | ✓ Basic Integration |
| Google My Business Messaging | ✓ AI-Powered Replies | ✓ Manual Replies |
| Web Chat | ✓ AI Chatbot Included | ✓ Basic Chat Widget |
| AI & AUTOMATION | ||
| Voice AI (Phone Handling) | ✓ 24/7 AI Receptionist | ✗ Call Tracking Only |
| Conversation AI (Multi-channel) | ✓ Smart Conversations | ✗ No AI Conversations |
| Content AI (Auto-generation) | ✓ Full Content Suite | ✓ Social Captions Only |
| Reviews AI (Auto-responses) | ✓ Instant AI Responses | ✓ Manual Response Tools |
| Funnel AI (Page Creation) | ✓ AI-Built Pages | ✗ Manual Building Required |
| Workflow AI (Automation) | ✓ AI Workflow Builder | ✗ Template-Based Only |
| WEBSITE & FUNNEL BUILDING | ||
| Funnels & Landing Pages | ✓ Unlimited Funnels | ✓ Limited Funnels |
| Website Builder | ✓ Unlimited Websites | ✓ One Website Included |
| Membership Sites | ✓ Full Course Platform | ✗ Not Included |
| E-commerce Store | ✓ Complete Store | ✓ Basic Store |
| Forms & Surveys | ✓ Unlimited Forms | ✓ Limited Forms |
| SALES & SCHEDULING | ||
| Appointment Scheduling | ✓ AI Auto-Booking | ✓ Manual Booking |
| Calendar Management | ✓ Multi-User Calendars | ✓ Basic Calendar |
| Online Payment Processing | ✓ Integrated Payments | ✓ Third-Party Required |
| Invoicing | ✓ Automated Invoicing | ✓ Basic Invoicing |
| Text To Pay | ✓ Instant Payment Links | ✓ Manual Links |
| MARKETING TOOLS | ||
| Social Media Scheduling | ✓ AI-Powered Posts | ✓ Manual Scheduling |
| Reputation Management | ✓ AI Review Responses | ✓ Review Monitoring |
| SEO Management | ✓ Built-In SEO Tools | ✗ $300/Month Add-On |
| Affiliate Management | ✓ Complete Affiliate System | ✗ Not Available |
| Campaigns | ✓ Multi-Channel Campaigns | ✓ Basic Email Campaigns |
| ADVANCED FEATURES | ||
| Analytics & Reporting | ✓ Real-Time Dashboards | ✓ Standard Reports |
| API & Integrations | ✓ Full API Access | ✓ Limited Integrations |
| White Label Options | ✓ Full Rebrand Available | ✗ No White Label |
| Document Signing | ✓ Unlimited Signatures | ✓ 5 Free Signatures/Month |
| Communities/Groups | ✓ Built-In Community | ✗ Not Available |
| SUPPORT & SETUP | ||
| 24/7 Phone Support | ✓ AI + Human Support | ✓ Business Hours Only |
| Professional Setup | ✓ $747 Complete Setup * | ✓ $250 Basic + $500 CRM Fee |
| Training & Onboarding | ✓ Full Training Included | ✓ Limited Training |
| Live Chat Support | ✓ 24/7 Availability | ✓ Business Hours Only |
| PRICING | ||
| Monthly Cost | ✓ $497 All-Inclusive | ✗ Base + Multiple Add-Ons |
| Growth Package | ✓ Included Free | ✗ $300-$500 Extra |
| Hidden Fees | ✗ No Hidden Costs | ✓ Multiple Add-On Fees |
| Free Trial | ✓ 30-Day Full Access | ✓ Limited Trial Available |